Senior Caregivers in North Jersey

Compassionate Excellence: Our Rigorous Hiring and Vetting Process at 2nd Family

When searching for senior caregivers in North Jersey to ensure the well-being of your loved one, peace of mind is priceless. At 2nd Family of North Jersey, we understand the gravity of this responsibility. That’s why we’ve developed a comprehensive and meticulous process for hiring and vetting caregivers, ensuring that your loved one receives not just care, but care that’s infused with compassion, skill, and a deep commitment to improving their quality of life.

Our Caregivers: The Heart of Our Service

Certification and Training

We primarily hire Certified Home Health Aides (CHHHAs) as per New Jersey State preference, alongside Certified Nursing Assistants (CNAs) and Home Health Aides (HHAs). A remarkable 90% of our senior caregivers in North Jersey are licensed, showcasing our dedication to professional excellence. We strongly encourage and support our HHAs in their journey to certification, offering tuition reimbursement as a testament to this commitment.

Our caregivers are not just trained; they are sculpted into experts. This is achieved through rigorous skills training provided by college educators, complete with testing and oversight. This ensures that every caregiver is well-versed in both the technical and compassionate aspects of care.

Background Checks and Assurance

Every caregiver undergoes thorough background checks, reference vetting, and is bonded and insured. This stringent process guarantees that the individuals entering your home are not only qualified but also trustworthy and reliable.

Tailored Approach to Care

Assessment by Multi-Disciplinary Teams

Our unique approach involves assessments by three departments – Nursing, HR, and Scheduling. This triad evaluates the caregiver’s personality, commitment to our mission, and their compatibility with clients. We focus on ensuring that our caregivers are not just capable but also passionate about fostering progress in health and independence for our clients.

Skill Evaluation and Case Orientation

Our caregivers are meticulously evaluated on their skills and oriented towards specific cases, ensuring a seamless and comfortable transition into care. We strive to eliminate the customary ‘honeymoon period’, allowing for a fluid and worry-free introduction to the caregiving relationship.

Uninterrupted and Informed Care

Scheduling and Continuity

We schedule at least two qualified caregivers for each case, mitigating any service interruptions due to unforeseen events. This practice also ensures that our clients and their families are not overwhelmed by an ever-changing roster of caregivers, fostering a sense of familiarity and stability.

Introduction and Training

Each caregiver is introduced to their client with a Registered Nurse (RN) present, ensuring a thorough understanding of the care plan, environment, safety issues, client preferences, and medication reminders. This comprehensive orientation is crucial for personalized and effective care.

Ongoing Support and Evaluation

Regular RN Contact and Oversight

The RN maintains regular contact with caregivers, providing oversight and ensuring consistency in care. With mandatory check-ins and documentation reviews, along with in-home evaluations at 30 and 60 days, we maintain the highest standards of care.

Scheduling Coordination and HR Support

Our Scheduling Coordinator works closely with caregivers to ensure smooth scheduling and high morale, while HR stays in contact to keep them aligned with state requirements.

Our Promise to You

At 2nd Family of North Jersey, we go beyond the norms to ensure your loved one receives the best possible care from our exception senior caregivers in North Jersey. It’s not just about meeting needs; it’s about enriching lives, one day at a time. With our team, you’re not just getting a caregiver; you’re gaining a family member who’s dedicated to the joy, health, and well-being of your loved one.

2024 Caregiver of the Year - Tina Kelly

We are proud and privileged to announce Tina Kelly as our Caregiver of the year! Tina Kelly is a terrific hire, a phenomenal human being, and a tremendous asset. She has worked with many of our patients at some point, so it is easy to measure the tremendous value she brings to the care setting. Tina receives praise and visit requests from every Client/Family assigned to her. Everybody wants her and this has been ongoing from the time of her hire until yesterday!

Tina Kelly is an irreplaceable Caregiver. Importantly, Tina helps us to fill our short shifts. She has the uncanny ability to make a Client feel like they have received 5 hours’ worth of the highest quality care provided within their short 3-hour day and always with kindness and sincerity. Countless times we have heard “We had Tina today, she is amazing! She knew exactly what to do- please can she come back later?”. At this point we will only be surprised if we don’t hear this! We are extremely confident in her knowledge and in her gracious and caring disposition. She carefully incorporates the plan of care and manages each Patient with dedicated concern, attending to any physical or emotional impairments that exist. Tina makes a positive impact on our Patients and Families which also translates to positive impact on behalf of the company.

Tina gladly shares her time and her heart whenever she is able. Tina Kelly is absolutely one of our Client and Family choice Caregivers and we are happy to acknowledge that recognition. They trust her, they depend on her, they enjoy her, and she makes them feel better. We are delighted that Tina is part of our 2nd Family of North Jersey team. We are happy that Tina is here for the Clients, their Families and for our company moving down the road!

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