Loving Care…from Your 2nd Family
2nd Family provides safe, professional home care and support services that preserve your loved one’s ability to live independently
Our Home Care Services
Click on any of the services below to discover how our care professionals can assist your loved one.
The Grandma Guarantee®
Our Promise Truly Caring for Yor Loved One is our Grandma Guarantee
Exclusive to 2nd Family, our Grandma Guarantee® is our promise to provide safe, reliable, and professional in-home care services, every time.
Our Story The 2nd Family Story
It all starts with family.
2nd Family is a family-owned franchise founded by cousins Joshua Markland and Chad Tracey. They started our company after struggling to find the optimal level of in-home Alzheimer’s disease care they felt their grandmother needed. Josh and Chad realized that seeking proper elder care can be frustrating and emotionally draining for families. They set out to ensure that no families will ever have to settle for inadequate care again. With a passion for making caregiving a better experience for caregivers, older adults, and family members, 2nd Family was born.
Tips for Caregivers
Top 25 Engaging Activities for Senior Thriving: Boost Well-Being at Any Age!
Seeking activities to keep seniors active and engaged? Look no further. Our guide outlines 25 top activities for senior choices, focusing on the balance between joyful and beneficial pastimes. Whether it’s to maintain physical health, foster creativity, or cultivate...
Deciding When It’s Time: When Should Someone with Dementia Go into a Care Home?
Deciding when should someone with dementia go into a care home can be daunting. The transition becomes necessary when their safety, the intensity of care required, and the caregiver’s well-being are at stake. This guide explores the signs indicating that in-home care...
Top Safety Picks: Bathroom Grab Bars for Elderly Home Support
Safety and autonomy in the bathroom are paramount for seniors. A sturdy bathroom grab bar for elderly individuals can prevent falls and support them in maintaining their independence. Discover the dependable options that deliver both safety and design, ensuring...
Choosing the Right Care Companions for Your Aging Family Members
Selecting the right care companion is a critical decision for enhancing an aging loved one’s life. A good care companion offers more than just company; they provide essential support for living independently and joyfully. This article explains the role of care...
Read our Reviews
Jeff and his staff are beyond fantastic. They are hard-working, honest, and put maximum effort into helping their families.
Read the review on Google Reviews
2nd Family is an incredible team. They truly care about the families they serve, and take the time and attention needed to get to know their clients on a deeper level to be able to meet their needs and match them with the caregiver or caregivers that will best fit. They are innovative and experienced. I highly recommend!
Read the review at Facebook Reviews
As a care manager, this agency provided quality care to the clients that I worked with over the years. Their caregivers provided very good care to my clients and maintained their sense of calm for those more challenging ones. The owners, who I worked with very closely, were attentive to not just the clients but to my concerns and feedback. They were not dismissive of constructive criticism and their effort to match the client with the right aide was beyond my expectations. This is an agency that I can confidently recommend to people when asked for referrals to home health care companies.
Read the review on Google
Exceptional! 2nd Family has highly skilled caregivers are ready to help you and your loved ones. I have referred many clients to 2nd Family. Chris and Emily are professional, experienced and truly compassionate to the needs of every family.
Read the review on Google
Our first day with our caregiver was amazing! She arrived on time and was very eager to take the load off of me, Dad’s primary caregiver. She is gentle and kind. I am so thankful to have the help.
The office staff is extremely friendly, attentive, and caring. I give them a 10 out of 10.
Give them a try. You won’t regret it.
Read the review at https://g.co/kgs/pkXnhh
We had an overnight caregiver for my dad. I was fortunate to be there and see her in action. She was very attentive and proactive with his care. She had a pleasant way of working with him and responded quickly to his needs. She is an excellent caregiver! Thanks 2nd Family!
2nd Family is a very good company to support your in-home care needs. They provided caregivers for my elderly father up until his passing. Their caregivers are all very good. But I particularly want to recognize my father’s main caregiver. He gave such wonderful care to my father – and to us as well. He stood by us until the end. He was also very good. She supported us through one difficult night, above and beyond the call of duty. 2nd Family is very well managed, reasonably priced, reliable and I highly recommend them.
Read the review at A Place for Mom
She was a delight to have! She did everything I asked and was super efficient at it. She cooked breakfast for me, organized many things, and helped me get rid of a lot of stuff from my home. I would highly recommend her to anyone looking for care.
Read the review at A Place for Mom
Service was excellent from beginning to end. Nurses and Nurse Aides were top notch. App made it easy to use – changing schedule was a breeze. Nurse Aides always showed up on time and did a great job.
Read the review at SeniorAdvisor.com
The home care was helpful, efficient, friendly and interacted well, and worked well with me as far as accountability. We did my Parkinsons homework, plus did a puzzle and played Scrabble. It made everything more fun. She helped me set us my schedule and reminders.
Read the review at SeniorAdvisor.com
2nd Family and their team were there when we needed them most. They help my sisters and I as we transitioned our mom from living completely independently to having assistance. They were able to work with us to find the right care plan for our special situation (our mom is 63 and physically fit but fighting a rare form of aggressive dementia). Their caregivers were patient and understanding. Even during both a pandemic and a crazy winter of snow, Emily and Chris communicated and made us part of our mom’s care giving process. The team even assisted us with the next step of moving our mom into a facility. going above and beyond to give us support during such a difficult time. We will always be grateful for their assistance and cannot say thank you enough.
Read the review on Google
I can not speak highly enough about 2nd Family. Navigating home care options for a parent can be difficult, especially if you are new to this way of life. 2nd family has been so helpful in more than just providing safe care for my father. They provide other services and information to so many other things you may need to help take care of a parent in need of extra help. Services that provide Moving, PT, OT, Transportation and more. There are multiple avenues to communicate need or have your questions answered and everyone I have encountered has been sympathetic and so very kind. It makes this transition of life a little more bearable and I can breathe a little easier knowing that my father is safe when I can not be there. I am lucky to have found them.
Read the review at SeniorAdvisor.com
The name 2nd Family truly defines the care that is provided for your love one. The caregivers are efficient, on time, encouraging, loving, and become one of the family. My mom enjoyed cooking, exercising, laughing, and talking with the women who became dear friends. My mom’s last days were comfortable, loving, and safe all because of 2nd Family.
Thank you to all of the caregivers and staff.
Read the review at SeniorAdvisor.com
Testimonials What Our Clients Say About Us
Frequently Asked Questions
Does my health plan cover 2nd Family In-Home Care?
That depends on your carrier and your plan. We work with ANY insurance provider who offers a home care benefit as part of a Long Term Care Insurance policy. We also have a resource page to show you how you can file a claim with several major Long Term Care Insurance providers or with the VA Community Care program.
What services does 2nd Family provide?
2nd Family provides numerous services to assist families; such as personal care, hygiene help, medication reminders, Alzheimer’s and dementia options, companionship, nutrition and wellness services, light housekeeping, and transportation. To find out more give us a call, we’d be happy to answer any questions you may have.
What is the Grandma Guarantee?
The Grandma Guarantee ® is how we properly vet all potential 2nd Family caregivers. In each interview, we ask ourselves “Would I trust this person to care for my Grandma one-on-one in her home?”
The Grandma Guarantee® – “We won’t send you a caregiver that we wouldn’t trust with caring for our own Grandma!”
What are ADLs?
Activities of daily living or self-care activities. 2nd Family provides assistance with these important tasks, such as mobility, feeding, dressing, bathing, toileting, nail and hair care, and dental hygiene. We ensure your loved one is being cared for each and every visit.
F.A.Q.How can 2nd Family help you?
Do you have a question about our professional home care or senior care services? We are here to help you find the answers you need. Get in touch with us today!
Careers
BUILD A REWARDING CAREER WITH US
Do you want an opportunity with flexible schedules, short commutes, and plenty of job perks?
Join us at 2nd Family!
Franchise Opportunities
Join the Family Become a 2nd Family Franchise Owner
Are you ready to realize your dream of becoming a business owner? By becoming a 2nd Family franchise owner, you can not only capitalize on a business platform built on great technology and geared toward future growth, but you’ll also build a business with the singular purpose of helping those in need by enriching their lives.